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Tractormanuals.co.uk is owned by Technical Publications Service Ltd., 5, Vines Avenue, London N3 2QD who are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@tractormanuals.co.uk, Making A Purchase: Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on Order and you will be asked for a few details that we need to be able to satisfy the order. We accept credit card payment, If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept Visa, Mastercard and Switch. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. Shipping And Handling, A nominal chargeis made for second class postage and shipping within the UK. For addresses outside the UK add : 15% for Europe (within the ECC) , 15% for outside Europe using surface mail, 25% for outside Europe using airmail, Delivery Schedule, Your order will normally be dispatched within 3 business days. International orders shipped by AIRMAIL are generally received within 10 days. Surface mail can take 2/3 weeks depending on the country. Back Orders, If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. Tax Charges, There is no VAT (Value Added Tax ) on books. All prices on Videos are inclusive of VAT. Credit Card Security, This Web site provides secure communication and has a valid certificate. Secure communication means that information you provide, such as your name or credit-card number, is encrypted so that it cant be read or intercepted by other people. The certificate is a statement verifying the security of this Web site. A certificate contains information that a specific Web site is authentic. This ensures that no other site can assume the identity of the original site.

Address: Technical Publications Service Ltd., 5, Vines Avenue, London N3 2QD
Telephone: 00 44 (208) 349 1757
Fax: 00 44 (208) 343 1218
Website: http://www.tractormanuals.co.uk/